Please call our Customer Delight team and they will help you with possible choices.
No, the chain is only for reference purpose and is not included in the price of the pendant you select.
Yes, we can make the size you desired but it will take extra 2-3 working days.
We have a complimentary plastic ring sizer that we’d be happy to send across to you. We’d love to help you get your ring size it right the first time! This service is applicable on orders within India only. Incase of international orders, please contact our Customer Delight team at 0422 4530100 for assistance.
You can use the drop down menus in our top navigation bar to browse by piece type or by gem. We also have very powerful text search. Just type what you are looking for in the search box in the upper right-hand corner of the site. You can find colors, styles, and price ranges this way also.
All Jewellery purchased from us meant for door-delivery shall be packed in tamper-proof, high quality material. The Jewellery shall be delivered to you in a box along with the relevant authentication certificates and invoices.
Yes, all our diamond jewellery comes along with appropriate certificates from international gemmological labs like EGL (European Gemmological Laboratory) and SGL (Solitaire Gemmological Laboratory).
Yes, we will arrange for a duplicate copy of the product at a nominal cost of Rs. 500/-. You could call our customer service helpline at 0422 4530100 or send us an e-mail atcraftsmendiamonds@gmail.com and we would be glad to assist you with the procedures.
Incase your ring does not fit well, we will be happy to replace it with a new ring in the new size, with free to and fro shipping. If it is a bigger ring you require, we will only charge you the additional price of the new ring, as listed on our website. For a smaller ring, we will be happy to refund you the additional amount paid by you while placing the initial order. This is applicable on re-sizing requests received within 30 days of shipping date. Currently, this service is available for orders within India only.
Absolutely! Since we manufacture our own products, we eliminate the margins of the middlemen hence we offer the lowest possible prices to our clients., so we happily pass on the benefit to our customers.