Support

We at Craftsmen Diamonds always thrive to ensure our products at the best
of its quality, with our experienced professional jewellery designers & high skilled artisans, we create innovative designs everyday, in order to keep our customers completely satisfied.

Hallmarking

All our jewellery products are BIS Hallmarked, each and every piece of Gold jewellery
sold through our website comprises the Hallmarking logo of Bureau of Indian Standards (BIS), to know more about the Indian Hallmarking standards, Kindly visit http://www.bis.org.in/cert/hallguide.htm

Shipping

Upon receipt of the payment, all the jewellery purchased through our website will shipped with in 10 to 14 days time, through FedEX, Govt. speedpost or registered post parcel with full insurance coverage, at the same time, we will provide your Courier tracking number, so you can track your parcel online.

Shipping can be made free of cost when delivery is anywhere with in INDIA & for International parcels there will be shipping charges of $100 (inclusive of insurance) for any value of goods purchased,

Buy Back Policy

We offer lifetime buyback for all our jewellery purchased from our website, we will refund 85% of the
value of jewellery, when it is returned with in 10 days from the date of receipt, without any damage caused to original condition of the jewellery. After 10 days & for lifetime, we will refund 75% of total invoice value or market value of the jewellery whichever is higher, for all circumstances, jewellery has to be returned along with its purchase invoice.

Security

Whenever you make purchase, all your transactions & information will be protected by most  advanced security systems, all your personal details & contact information will be kept as  confidential.