Craftsmen Diamonds is a unit of Craftsmen Jewellery Techniques Established in 1998, is proud to promote the highest standards and ethics with the Indian Jewellery industry. We strive to ensure that our business continues to develop and produce products which will continue to thrill and enchant the owners. Our challenge is to make sure that our product have the same degree of wonder and delight as those which fulfilled the aspiration of previous generation of connoisseurs.

Our company’s designers and craftsmen are being constantly challenged to keep the heritage alive through a continuous process of reinvention and innovation, newness and most important customers happiness and transparency.

We are the trend-setters and totally love designs as much as you do. We bring you our own designs as well as designs from some of the top Indian and Global jewellery houses.

We believe in the mantra, “Transparency is the key to success” and we highly dedicate our services to the same.We are the trend-setters and totally love designs as much as you do. We bring you our own designs as well as designs from some of the top Indian and Global jewellery houses.

We love our customers and our policies provide easy returns, free shipping, BIS Hallmark, 100% certified jewellery, life-time exchange, best and transparent prices and unique designs all under one roof.

We are social-savvy. You can simply find us on Facebook. Don’t miss out on our Blog and stay updated with latest jewel and fashion trends.

We would love to connect with you. To share your thoughts or get your queries answered, please feel free to reach us on our number 0422 4530100 or send us an email at craftsmendiamond@gmail.com.

Please read these terms and conditions carefully before using our website. If you do not agree to these terms and conditions, you may not use this website. By using this website, you signify your agreement to these terms and conditions as well as the website’s Privacy Policy, Returns & Exchange Policy, Shipping & Packaging Policy (which is hereby incorporated by reference herein). These terms and conditions set out the legally binding terms of the services available on the website as well as the terms of use of this website. These terms and conditions along with the Privacy Policy extends to users who visit the website but do not transact business on the website (“Users”) as well as users who are registered and are authorized by the website to transact business on the website (“Members”). The company reserves the right to modify or terminate any portion of the website or the services offered by the Company for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing the terms and conditions so that you will be apprised of any changes. Nothing in these terms and conditions should be construed to confer any rights to third party beneficiaries.

Use of the WebsiteBy accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links :External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties : The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Prices: Our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time, owing to the fluctuations in prices of precious metal and gem prices, so our prices change as well.

Prices here are subject to change without notice. Please expect to be charged the price for the craftsmen merchandise you buy as it is listed on the day of purchase.

Conflict of terms: If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability: Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws (choice of venue and forum)Use of this website shall in all respects be governed by the laws of the state of Karnataka, India, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the courts located in India country, Tamil Nadu, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

If for some reasons, you want to return or exchange your product bought from the company, such return or exchange is subject to the following terms and conditions. Please note, the following features are not available for customers outside India.

Return the product, except gold coin, to the company within 30 days from the date of delivery of the product, under the 30 days exchange policy and buy any new product of your choice.

The amount of the product being exchanged should not exceed Rs.1,00,000/- in case of Jewelry and Rs.5,00,000/- in case of Solitaires.

Customized Jewelry which includes personalized/engraved products manufactured/ordered in line with specific instructions from Customer is not eligible for 30 days exchange

Once your returned item is received our Quality Assurance department will review the returned item.

Any items that show signs of wear or have been altered, resized (by a jeweller other than the company), or damaged cannot be accepted for 30 days exchange.

You will receive complimentary return shipping for all eligible products within the 30 Day Exchange policy.

Product should be accompanied with Original Product Certificate and Original/Copy of Invoice for all exchange within the 30 Day Exchange period.

In case the customer cannot produce the original certificate, the company will send the solitaire/jewelry to the Lab for recertification. The shipping and certification cost shall be borne by the customer.

The exchange amount will be 100% of actual amount paid. In case, any Coupon, Discount or Promo Codes were used during the original purchase, the exchange amount will be reduced by an amount equivalent to the Coupon, Discount or Promo Codes, as applicable.

In case the exchanged value is higher than the value of the old product, the customer will have to pay the difference between the new product chosen and the amount paid towards the old product.

In case of a refund on a 30 days exchange, payment of the balance refund amount shall be made by way of an online bank transfer to the customer’s account within 10 days of receipt of product.

This feature is not available for International Orders (Orders that will be shipped abroad from India)

30 Days Money Back Policy

The amount of the product being returned should not exceed Rs.1,00,000/- in case of Jewelry and Rs.5,00,000/- in case of Solitaires.

Customized Jewelry which includes personalized/engraved products manufactured/ordered in line with specific instructions from Customer is not eligible for 30 days money back.

Once your returned item is received our Quality Assurance department will review the returned item.

Any items that show signs of wear or have been altered, resized (by a jeweller other than the company), or damaged cannot be accepted for 30 days money back.

You will receive complimentary return shipping for all eligible products within the 30 Day Money Back policy.

Product should be accompanied with Original Product Certificate and Original/Copy of Invoice for all exchange within the 30 Day Money Back period.

In case the customer cannot produce the original certificate, the company will send the jewelry/solitaire to the Lab for recertification. The shipping and certification cost shall be borne by the customer.

The money back amount will be 100% of actual amount paid. In case, any Coupon, Discount or Promo Codes were used during the original purchase, the exchange amount will be reduced by an amount equivalent to the Coupon, Discount or Promo Codes, as applicable.

In case of a refund on a 30 days money back policy, payment of the refund amount shall be done by way of an online bank transfer to the customer’s bank account within 10 days of receipt of product. If the mode of payment is through online debit/credit cards/net banking, the refund will be processed by reversal of the previous transaction.

This feature is not available for International Orders (Orders that will be shipped abroad from India)

Return any product to the company after 30 days under the lifetime exchange policy and buy any new product of your choice.

Solitaire diamonds shall be exchanged at 90% of prevailing market value, subject to a limit of Rs.10,00,000/-

Jewelry products made of studded diamonds shall be exchanged at 80% of prevailing market value.

Jewelry products made only of gem stones shall be exchanged at 70% of prevailing market value.

Plain gold jewelry and gold coins shall be exchanged at the prevailing gold rate.

Silver Jewelry products cannot be exchanged.

The prevailing market value will be determined by the company.

Product should be accompanied with Original Product Certificate. Submission of Invoice shall be optional for all Exchange under the Lifetime Exchange Policy.

In case the customer cannot produce the original certificate, the company will send the diamond to the Lab for recertification. The shipping and certification cost shall be borne by the customer.

In case of a refund on a lifetime exchange, payment of the balance refund amount shall be made by way of an online bank transfer to the customer’s bank account within 10 days of receipt of product.

In case the exchanged value is higher than the value of the old product, the customer will have to pay the difference between the new product chosen and the valuation of the old product.

In case, any Coupon, Discount or Promo Codes were used during the original purchase, the exchange amount will be reduced by an amount equivalent to the Coupon, Discount or Promo Codes, as applicable.